Cancellations

A credit card is required to book your reservation. If you are unable to keep your appointment, a 24 hour notification is encouraged to avoid cancellation/no-show charges.

Regretfully, untimely arrivals may be subject to reduced treatment time to remain on time for subsequent guests. Treatments for guests arriving more than fifteen minutes late may be honored at our discretion. All late cancellations will be subject to a fee of 50% of your scheduled spa treatment, not to exceed $100. Member No-Shows will be charged 50% of the service value, not to exceed $100. Non-cancellations and non-member “No-Shows” will be charged the full amount of the original service booked.

For Consultations, Injectables, and Laser Appointments

Cancellations, changes, or no-shows within 24-hours of appointment are subject to a fee of 25% of service value.

Product Return and Refund Policy

We want you to be 100% satisfied with your purchases at Courted. If you are not satisfied with your product, please return it within 30 days for exchange or full refund. After 30 days, we will honor product exchange or a Courted credit. Courted credit will be issued for services or series packages. No refunds on membership credits, gift certificates or gift cards.

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Unwrap Your Self-Care This Holiday With Evergreen & Twelve Days of Courted Specials

Every-Day Specials:

  • Purchase our exclusive Courted Membership for an unparalleled spa experience. From polished beautification to next-level athletic recovery, this is truly the gift that keeps on giving!
  • Brighten Your Winter and Complexion with 25% off Skincare Products All December Long!

12 Days of Courted (promos are only offered on their designated day, so reserve now to secure a spot!):

  • 12/11: Holiday Glow – Book a Hydrafacial with a JLo Glow Booster and receive a JLo Aftercare Facial Kit at no additional charge.
  • 12/13: Beat the Winter Blues: A package of six B-12 shots for $180.
  • 12/14: Wrap-Up Your Look: 25% off eyebrow ombre microshading (this is a two-appointment inking treatment, so start now!)
  • 12/15: Relax & Renew: A triple-pack of one-hour tension relief massages for $370.
  • 12/16: Light Up Your Holidays: Laser hair removal for any small areas such as lip and chin for $99 per site.
  • 12/17: Warm Up Wind Down: Hot Stone Massage for $125.
  • 12/18: Holiday Pick Me Up: 25% Off Immunity or Vitality Micronutrient Infusion.
  • 12/20: Rejuvenate & Repair: 3 Cryotherapy Sessions for $155.
  • 12/21: Peace, Joy & Love Your Skin: Buy one microdermabrasion facial and receive one more for ½ off. 
  • 12/22: Pucker Up Under the Mistletoe! Save $50 off any Restylane syringe.
  • 12/23: Merry and Bright Eyes: Purchase one full set of classic lashes and receiv ½ off your next refill.
  • 12/24: Nail Your Festive Look: Purchase a manicure/pedicure combo and receive a free gel color add-on.