Cancellations

A credit card is required to book your reservation. If you are unable to keep your appointment, a 24 hour notification is encouraged to avoid cancellation/no-show charges.

Regretfully, untimely arrivals may be subject to reduced treatment time to remain on time for subsequent guests. Treatments for guests arriving more than fifteen minutes late may be honored at our discretion. All late cancellations will be subject to a fee of 50% of your scheduled spa treatment, not to exceed $100. Member No-Shows will be charged 50% of the service value, not to exceed $100. Non-cancellations and non-member “No-Shows” will be charged the full amount of the original service booked.

For Consultations, Injectables, and Laser Appointments

Cancellations, changes, or no-shows within 24-hours of appointment are subject to a fee of 25% of service value.

Product Return and Refund Policy

We want you to be 100% satisfied with your purchases at Courted. If you are not satisfied with your product, please return it within 30 days for exchange or full refund. After 30 days, we will honor product exchange or a Courted credit. Courted credit will be issued for services or series packages. No refunds on membership credits, gift certificates or gift cards.

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July Promos

Check out our special offers to help you treat yourself this month:

  • ZO Skin Health Products: 15% off First Purchase of $100 or more: We have re-launched our ZO Skin Health products! Schedule your consultation today and learn why this brand is designed to create and maintain healthy skin for all complexions regardless of age.
  • You Can Never Have Enough Botox or Dysport! Looking for an extra spark this 4th of July? We are offering $50 off one site of Botox or $100 off one site of Dysport.
  • Sunscreens 25% Off: Sunrise, sunscreen, sunset, repeat. With 4th of July plans approaching, protect your skin with your choice of sun protection products made by the best medical, skin-saving brands.
  • Stars, Stripes & Membership Savings: Purchase our popular Courted membership this month and receive an extra $50 credit on your account for savings bigger than fireworks!
  • Cryotherapy: Want to cool down from the July heat? Come in and try our Cryotherapy chamber – three minutes of extreme, cold temperatures to treat pain, soreness, and swelling while boosting energy and mood. Start with our intro package: two sessions for $79!
  • Product of the Month: 25% off ZO Daily Skincare Program: This four-product regimen is your first line of defense against the natural aging process. A discount that’s a real bang for your buck!